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General queries regarding courses answered.
I am unable to access the course. It says 'Multiple access. Contact admin'. What to do?
Multiple Access error comes due to these reasons: Reason 1: Due to our security feature, whenever you try to access course from more than 1 device simultaneously, your course will get blocked. So make sure that only you are using your course. Reason 2: If you are logged in to the course from one browser, and on the same device you logged in from other browser, without logging out from the first. So, it is suggested to logout from desktop / laptop after studying the course.
How to extend course validity after it expires?
1 year course will be accessible till 1 year from the date of purchase and 2 years course till two years. However, you can extend the validity upto maximum 3 months by paying some fees. If you want to extend your course, just drop a mail at email@example.com
Website is asking OTP everytime I login, what to do?
Do not worry. Your account is working absolutely fine. OTP is a security feature enabled by us. That is used to decrease the multiple users using the same account.
Can I share the access of course with my friends?
Not in any case! We have enabled following security features for our courses which can get you in legal and financial issues upon sharing course access / content : Every content has the watermark of your own email ID and OTP verified contact number. If you are wise, you won't share it with anyone else, because in case your friend (with whom you shared your login ID-password) shared / spread some of the content publicly, it is you who will get into legal trouble. We can track
Can I extend the validity of my course for few months?
Yes you can! There is an option to increase the validity of your course by maximum 3 months by paying a nominal fees. To extend the validity, you have to mail us at firstname.lastname@example.org and we will provide you with a payment link. Some things to note: If you wish to extend the validity of your course beyond 3 months, you have to enroll for the course again by paying the full fees. You can not extend the validity of Test Series. You can not get the course for lesser duratio